IDeaS Converge Client Summit 2023: Transforming Hospitality Revenue Management with Cutting-Edge Technology

July 29, 2023

Key Takeaways:

  • IDeaS, the world’s leading provider of hospitality revenue management software and services, hosted its annual Converge Hospitality Revenue Summit in London, attracting over 200 global hospitality executives.
  • The summit provided insights into the transformative impact of generative AI applications, visions for the future of connected commercial hospitality, and tactics for adapting to change as commercial leaders.
  • IDeaS showcased its expanded product suite and offerings, solidifying its position as the pre-eminent revenue management leader.

About IDeaS:

IDeaS, a SAS company, stands at the forefront of revenue management in the hospitality industry. As the world’s leading provider of revenue management software and services, IDeaS empowers revenue leaders with precise, automated decisions they can trust. Combining innovative data analytics technology with decades of industry knowledge, IDeaS creates sophisticated yet simple solutions that deliver results and transform revenue management for over 22,000 properties across 152 countries.

Converge Hospitality Revenue Summit 2023:

IDeaS recently held its highly anticipated Converge Hospitality Revenue Summit in London, an event that garnered significant attention from the global hospitality community. The summit provided more than 200 hospitality executives with two days of networking, education, and strategies for business growth. As the event sold out, it solidified IDeaS’ position as the pre-eminent revenue management leader in the industry.

Insights from Industry Leaders:

The Converge summit featured prominent speakers who shared valuable insights and visions for the future of revenue management technology and the hospitality industry. Among the featured speakers were:

  • Shane O’Flaherty, Global Director of Travel, Transportation, and Hospitality at Microsoft
  • Joe Pettigrew, Chief Commercial Officer, Hotel Asset Management of Starwood Capital Group
  • Andrew Rubinacci, Executive Vice President of Commercial and Revenue Strategy at Aimbridge Hospitality

Transformative Impact of Generative AI Applications:

One of the key focuses of the summit was the transformative impact of generative AI applications, particularly ChatGPT, on the future of travel and hospitality. These AI-powered applications have the potential to revolutionize the industry by enhancing customer experiences, personalizing services, and optimizing revenue management strategies.

The Future of Connected Commercial Hospitality:

Another crucial aspect discussed at the summit was the future of connected commercial hospitality organizations. As the industry becomes more interconnected and reliant on technology, hospitality businesses need to adapt their strategies to stay ahead of the curve and cater to changing customer expectations.

Holistic Approach to Total Revenue Management and Profit Optimization:

IDeaS’ revenue technology leaders emphasized the value of adopting a holistic approach to total revenue management and profit optimization. By integrating various revenue management strategies and solutions, hotels can identify actionable insights for business growth and long-term profitability.

Client Testimonials:

The summit received praise from attendees, who expressed their appreciation for the event’s content and forward-looking topics. Here’s what some of the attendees had to say:

  • Luisa Paiva, Yield & Reservations Manager, Heritage Lisbon Hotels: “The summit is a great place to learn about what is new, to understand whether we are on the right track, and understand how the future of IDeaS can help build our future.”
  • Monika Sand, Vice President of Revenue Management, Lindner Hotels & Resorts: “It’s always a good place to connect and meet new people, and it’s always full of content and forward-looking topics, which gets you thinking how to put them into action. We have been long-term partners of IDeaS, and we are very happy with the partnership.”
  • Mercedes Blanco, Chief Partnerships Officer, The Hotels Network: “I love the intimacy, the quality of the attendees and partners, and the networking opportunities are a great way to connect on the future of hospitality.”

IDeaS’ Commitment to Innovation:

Dr. Ravi Mehrotra, President, Co-founder, and Chief Scientist at IDeaS, emphasized the company’s mission to innovate forward and create a vibrant revenue community. The valuable feedback received from clients and revenue leaders plays a crucial role in driving innovation and evolution in IDeaS’ software and solutions.

Conclusion:

The IDeaS Converge Hospitality Revenue Summit 2023 proved to be a resounding success, attracting global hospitality executives seeking to gain insights into the future of revenue management technology. With the transformative impact of generative AI applications, the future of connected commercial hospitality, and the value of holistic revenue management strategies, the summit offered a wealth of knowledge and inspiration.

As IDeaS continues to expand its product suite and offerings, its position as the world’s leading provider of revenue management software and services remains unparalleled. The commitment to innovation and customer satisfaction makes IDeaS the go-to partner for hotels worldwide, empowering them to achieve greater profitability and success in an ever-evolving industry.

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